Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr Urbandale, Urbandale

The hotel is like a fun party for the kids, with well-staffed areas but some safety concerns around the water slides. The location offers entertainment for the younger guests but may have some maintenance issues. The dining experience offers both high-quality delicious options and lower-quality, pricey selections.

I had a mixed experience at the hotel. The rooms were clean, spacious, and maintained properly, but the location wasn't as enjoyable due to being crowded at times. The service was exceptional, with friendly and helpful staff, although dining options were limited. The facilities were well-kept, providing a comfortable stay overall.

My stay at this hotel was a mixed experience. While the rooms had some cleanliness issues like dried pee stains and fingernail clippings, one room was quite far from ours, and there was a bug spray smell despite the front desk denial. The service left more to be desired with unqualified staff and confusion about the management. The location was decent with multiple 'pools' that were shallow and small, but the hot and humid weather made it uncomfortable outside the water. The lack of improvements since the previous year and recent flood aftermath were disappointing. The dining options were lacking, especially considering the ongoing renovations. However, the hotel had some positives like shops and a welcome drink, which somewhat balanced out the negatives.